Privacy Policy

Effective Date: October 1, 2025

Pacific Peak Plumbing (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and users of our online forms. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with Canadian privacy laws, including British Columbia’s Personal Information Protection Act (PIPA).

1. Information We Collect
We collect personal information only when voluntarily provided by you through:

  • Contact Forms – name, email address, phone number, and message content.

  • Career Applications – name, contact information, resume/CV, and any other details included in your application.

No other personal information is collected through our website.

2. Use of Your Information
We use the personal information you provide to:

  • Respond to inquiries submitted via the contact form.

  • Process and review job applications.

  • Communicate with you regarding our services or employment opportunities, if applicable.

We do not sell, trade, or otherwise share your personal information with third parties, except as required by law or for processing job applications (e.g., sharing internally with hiring managers).

3. Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and only accessible to authorized personnel.

4. Retention of Personal Information
Personal information collected through contact forms will be retained for no longer than necessary to respond to your inquiry.
Personal information submitted for employment purposes will be retained for the duration of the recruitment process and may be kept for future opportunities only with your consent.

5. Your Rights
Under BC privacy laws, you have the right to:

  • Request access to your personal information held by us.

  • Request correction of any inaccuracies in your personal information.

  • Withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.

Requests can be made by contacting us using the details below.

6. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Pacific Peak Plumbing
657-1771 Robson Street
Vancouver, B.C. V6G 1C9
Phone: 778-889-2801
Email: rick@pacificpeakplumbing.ca

7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.